Refund Policy

Effective Date: November 28, 2025

At Dadolfa, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help with our comprehensive refund policy.

Refund Eligibility

You may request a refund for the following reasons:

• Defective or damaged products
• Incorrect items received
• Products not as described
• Size or fit issues (subject to our return policy)

Refund Timeline

• Defective Items: Refunds processed within 48 hours of receiving returned item
• Other Returns: Refunds processed within 5-7 business days of receiving returned item
• Payment Method: Refunds will be issued to the original payment method

Refund Process

1. Contact Us: Email support@dadolfa.com or call +91-9876543210
2. Provide Details: Include order number, reason for return, and photos if applicable
3. Return Authorization: We'll provide a return authorization and shipping label
4. Ship the Item: Pack the item securely and ship using provided label
5. Inspection: Our team will inspect the returned item
6. Refund Processing: Once approved, refund will be processed

Refund Amount

• Full Refund: For defective or incorrect items
• Partial Refund: May apply for used items or missing accessories
• Shipping Costs: Return shipping costs deducted for non-defective returns
• Original Shipping: Not refundable for change-of-mind returns

Non-Refundable Items

The following items are not eligible for refunds:

• Items damaged due to misuse or normal wear
• Items with missing tags or labels
• Custom or personalized items
• Intimate apparel that has been worn
• Items purchased during sale events (subject to store policy)

Store Credit Option

As an alternative to refunds, you may choose store credit:

• Valid for 12 months from issuance
• Can be used on any item in our store
• No expiration on credit amount
• Can be combined with other offers

International Orders

For international orders:

• Customs duties are non-refundable
• International shipping costs are non-refundable
• Refunds processed in original currency

Damaged in Transit

If your order arrives damaged:

• Take photos of the damaged packaging and item
• Contact us within 48 hours of delivery
• We'll arrange for replacement or full refund
• No return shipping required for damaged items

Processing Time

• Credit/Debit Cards: 5-7 business days
• UPI/Digital Wallets: 1-3 business days
• Net Banking: 3-5 business days
• Bank Transfers: 7-10 business days

Contact Us

For refund requests or questions:

• Email: refunds@dadolfa.com
• Phone: +91-9876543210
• Live Chat: Available on our website

We strive to make the refund process as smooth as possible. Your satisfaction is our priority!